Ecommerce Uncategorized

Shopping Experience with Snapdeal – Significant Improvement in Services

[mks_pullquote align=”left” width=”300″ size=”20″ bg_color=”#1e73be” txt_color=”#ffffff”]This article is about my personal online shopping experience at Snapdeal. Once you read out this review, you will get to know what you can expect while shopping at online ecommerce website, Snapdeal.com[/mks_pullquote]Snapdeal is an online shopping platform and is counted among the top 5 Indian Ecommerce websites. The company has remained in the news from last few weeks as they recently changed the look of their website as well as mobile application. Along with the new look, the company also received Seventh Round investment of $500 million from Alibaba Group Holding Ltd. and Foxconn Technology Group.

With the recent funding of $500 million and its new look, I feel the company has improved their services significantly. So, let me share with you my recent shopping experience with Snapdeal.

Shopping Experience with Snapdeal

A few weeks back I was looking to buy a smartphone under 10000 rupees in order to gift it to my girlfriend. After going through many smartphones I was confused which one to choose from these two android phones – Lenovo A7000 and Lenovo K3 Note.

Lenovo A7000 Specifications

Lenovo A7000

 

Lenovo A7000 handset is powered by MediaTek chip set clocked at 1.5 GHz Octacore processor coupled with 2GB of RAM and 8 GB ROM, 8 MP Primary camera and 5 MP secondary camera. Lenovo A7000 comes with Android 5.0 Lollipop with Vibe 2.0. Apart from that, it comes with 2900 mAh battery and is the first ever smartphone that is loaded with Dolby Atmos Sound System.

With these great specifications, the Lenovo A7000 device offers the smooth lag free experience and a battery life of 7-8 hours when fully charged.

Lenovo K3 Note Specifications

 

On the other hand, Lenovo K3 note is powered by MediaTek chip set clocked at 1.7 GHz Octacore processor coupled with 2 GB of RAM and 16 GB ROM, 13 MP rear camera with dual LED flash and 5 MP front camera. Lenovo K3 Note runs on Android 5.0.2 Lollipop paired with their custom UI Vibe 2.0 which can be used to customize the device. It also supports OTG (On-The-Go) Pen Drives.

Since, the device is having such a powerful CPU and sufficient amount of RAM and ROM, I thought that the performance of K3 Note would be outstanding but it wasn’t the case here. Even with such great specifications the device lags a lot (I came to know about this later) and you won’t be able to enjoy smooth performance on this handset.

Due to its fancy specifications and nominal price and a lot of hype (as it was just launched) in the market, I decided to go with the the Lenovo K3 Note. So, I booked the device and made the payment of 10000 rupees. Since, I live in a little bit remote area I was supposed to receive the handset in 8 days and I was eagerly waiting for it.

After 2 days while talking to one of my friend who is also a tech geek, I came to know that the device Lenovo K3 Note lags too much and I was really disheartened to hear that.

Customer Care Support

 

Snapdeal Customer Care Support

Straightaway, I decided to drop the idea to buy Lenovo K3 note and go with Lenovo A7000. However, I’ve already made the payment for the Smartphone. I arranged the customer care number from their website and made a call. I was attended by a sweet lady immediately to whom I described the complete scenario and I was really happy to hear what she said.

No problem, Sir. I can understand your situation. You could cancel your order and buy the other Smartphone. You will get the left over amount refunded within the next 5 working days.

 

Delivery Services Improved

 

Earlier when I used to order products from Snapdeal, I never received them on time. But, this time I received my Lenovo A7000 smartphone earlier than the expected time. I received it at my place within 4 days of placing the order again (I was supposed to receive it in 7 days).  Snapdeal has significantly improved their delivery services and I’ve personally experienced it. Though it might vary depending upon the circumstances.

Snapdeal is working hard to improve their services. They’ve got variety of products on the eCommerce store, great customer care support and improved delivery services. Apart from that you can also get heavy discount on Snapdeal on lots of products.

If you’re looking to buy something online, you can simply make a visit to Snapdeal.com and have a look at the products. If you like it or getting a better deal than others, do make a purchase.

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